1.1. The delivery cost is determined individually, based on the order size and delivery location. We will provide you with the exact price at the time of your order.
2.1. Delivery within the European Union usually takes 1–2 weeks from the date of production.
2.2. Deliveries outside the EU may take longer. The responsible distributor will provide you with the exact delivery duration.
3.1. We arrange transportation for both partial and full truckloads. Depending on the size of the order, we will determine the delivery conditions.
4.1. Each part of the equipment is protected with protective bubble wrap and marked with a unique identification label. Parts are secured on wooden pallets using PET straps and additional protective measures.
5.1. The equipment is delivered disassembled into easily assembled components; however, all screws are pre-installed to facilitate assembly. Some models may be manufactured as fully welded units that cannot be disassembled. If you have limited entry space, please inform us in advance so that we can find an optimal solution.
6.1. We deliver manufactured sports equipment to all countries worldwide.
6.2. Goods will be manufactured and delivered only after we receive your payment in our bank account, as indicated in the order confirmation. If payment is not received within 48 hours of order confirmation, we reserve the right to cancel the order.
6.3. Goods will be produced and delivered within the timeframe specified in the offer (typically around 6–8 weeks). In exceptional cases, delivery may be delayed due to unforeseen circumstances; in such cases, we will notify you immediately.
7.1. If you are unable to personally receive the goods, you must appoint an authorized person to do so. Otherwise, claims regarding delivery to an incorrect recipient will not be accepted.
7.2. At the time of delivery, our authorized representative and you must inspect the condition of the goods and sign the Goods Acceptance Act. Once the act is signed, the goods are deemed to have been delivered correctly, except for defects that may become apparent later and are reported in accordance with applicable law.
8.1. If you notice any external damage to the goods (such as dents, scratches, corrosion, etc.), you must document this fact in the Goods Transfer Acceptance document and draw up a Report on Goods Damage together with our representative.
8.2. Within 2 business days of receiving the goods, you may file a claim regarding any visible discrepancies. Other defects may be reported within the period specified by applicable law. If the claim is justified, we commit to offering a refund, replacing the goods with those that meet quality standards, or reducing the price of the goods.
Customer service
JOIN OUR NEWSLETTER
